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BB&T Retirement and Institutional Services brings home awards
Feb 28, 2019

BB&T Retirement and Institutional Services recently earned 17 Best-in-Class awards and eight service commendations from the 2018 Defined Contribution (DC) Survey conducted by PLANSPONSOR magazine.

PLANSPONSOR magazine is the trusted information and solutions resource for America’s retirement benefits decision makers. As one of the retirement industry’s leading indicators of plan sponsor satisfaction, the survey allows DC plan sponsors of all size plans nationwide to answer the following question: How satisfied are you with your provider?

“We are honored to be recognized once again by our clients and remain committed in providing a best-in-class retirement plan program,” said Director of Retirement Services Jeff Hancock. “I am so proud of our BB&T Retirement and Institutional Services associates, this recognition and the work we do every day to improve retirement outcomes. Please join me in congratulating them for this national recognition.”

Highlights of BB&T Retirement and Institutional Services’ recognitions include:

  • 17 Best-In-Class awards including sponsor services, investments and fee transparency, plan administration, enrollment materials and support and mobile offerings
  • Eight service commendations including the participant website, online meetings and support, responsiveness, cost to value of plan fees and payroll integration
  • An 83.3% recommendation likelihood score, ranking No. 2 for plans in the under $5MM asset range

The awards are based on responses PLANSPONSOR received in the under $5MM and $5MM-$25MM categories.

To learn more about BB&T Retirement and Institutional Services, visit

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